GalaxEsystems (GES) provides a transformative approach towards the re-designing of business processes to achieve significant improvements in efficiency, productivity in operations.

Our teams bring industry specific experience across industries that work closely with customers to analyse current processes and curate strategies that deliver measurable results within our client organisations.

From in depth discovery and analysis, defining & implementing new & improved processes, outsourcing manual tasks, to automation of key functions, our teams support the re-engineering of business functions to adapt processes for longer term efficiencies and productivity.

BPR Consulting

  • Business Process Analysis, Mapping & Audit
  • Business Process Re-Design & Strategic Alignment
  • Workflow Optimisation, Metrics & Measurement
  • Process & Change Management

    Business Impact:

    • Improved Business Process & Mitigated Redundancies
    • Optimised Resource Allocations, Cost Savings & ROI
    • Streamlined internal Communication, Workflow & Agility
    • Enhanced Business Insights & Intelligence
    • Enhanced Customer Experience & Business Growth

    Business Process Outsourcing (BPO)

    • Strategic BPO Collaborations
    • Hybrid Offshore, Near shore, and Onshore Outsourcing
    • Contracted Customer Support, HR, Accounting, Information Technology & Legal Services
    • Quality Control, Data Security & Privacy & Analytics

      Business Impact:

      • Reduced Overheads, Improved Cost Efficiencies & Productivity
      • Scalable & Flexible Operations
      • Quick & Easy access to specialised personnel, technologies, and expertise
      • Focus on core functions and customer centric activities

      Process Automation

      • Process & Workflow Automation
      • Implementation of Artificial Intelligence (AI), and Machine Learning (ML)
      • Integration of Process Automation with IT Architectures
      • Compliance, Measurement and Process Management Audit
      • Marketing Automation

        Business Impact:

        • Improved Efficiency through automation of repetitive / manual processes
        • Reduced operational overheads, enhanced scalability, and improved ROI
        • Enhanced accuracy, reduced human errors and effectiveness
        • Focus on core functions and enhanced data driven business intelligence

        User Training & Support

        • User Training and support on redesigned workflows, roles, technologies, and systems.
        • Technology & systems familiarisation, training & skills development
        • Change Management Support.
        • User Documentation, Knowledge Transfer & Evaluation.

          Business Impact:

          • Smooth & seamless adoption of new processes & functional workflow
          • Enhanced organisational efficiencies and productivity
          • Seamless change management and mitigated conflict.
          • Improved Internal Communication & Collaboration

          Why GalaxEsystems?

          GalaxEsytems (GES) extensive talent network provides robust industry specific expertise coupled with innovative technology capabilities to offer agile, scalable solutions to our clients. We have a proven track record of delivering high quality solutions within efficient time and budgets. Our client centric approach and flexible engagement model, allows us to accurately determine client requirements and offer customised solutions that effectively address complex business challenges through strategic partnerships and long term relationships

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          If you are looking for cutting edge IT Solutions to transform your business, IT Staffing services and / or project management expertise, reach out to us, and someone from our team will get back to you as soon as possible.

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